Business Writing

With the rise of remote work and fewer in-person interactions in the workplace, written communication is more important than ever! In this interactive session you will work on developing confidence in writing professional communications, so that the reader can accurately interpret the message that the writer intended to send.

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Throughout this three-hour workshop participants will focus on:

• Identify characteristics of effective business writing.
• Discuss the importance of following the four Cs.
• Practice and discuss ways to eliminate excess wording, improve tone, and correct punctuation.
• Discuss the impact of tone on the reader and revise wordy sentences.
• Discuss situations which are appropriate and inappropriate for e-mail.
• Review guidelines for writing an effective email.
• Apply learning by critiquing and revising a document.

Presenter: Betsy McKnight Latko

Cost: $235